The demand for investment in technology implementation within the medical contract manufacturing industry is driven by medical device companies and their patient needs. This increase in demand is applying direct pressure to converters to provide quicker turnaround times with higher volume expectations, met with accurate and frequent communications. The convenience of having a single source provider for medical manufacturers is proving itself useful, eliminating project complexity. So, how does a converter and contract manufacturer of flexible material and medical devices keep up with this growing demand?
As a trusted and experienced contract manufacturer within the medical market, PolarSeal are always looking for ways that we can evolve, enabling us to remain at the forefront of our industry, we do so by working with global medical device manufacturers, partnering with respected material suppliers, investing in the training and development of our people, and implementing technology. In the last 12 months we have invested 7 figures into advancing our digital footprint and driving digital to change, so what can you expect to see from PolarSeal;
- Cloud Based Systems – to store, protect and responsibly use data. These systems include on-site and off-site servers, frequent back up of data, and storage systems to hold and protect very important user data.
- Customer Portal – providing transparency and live updates on all customer orders. This one-of-a-kind, custom-built platform allows medical manufacturers to see their orders in real time, delivery information, financial records, part price lists, and much more.
- Customer Relationship Management (CRM) system – driving automation to reduce manual input, increase communication and improve customer journeys. CRM ensures we provide our new and existing customers with the experience and communication they deserve. Additionally, CRM is providing a smooth internal work process for all teams.
- Enterprise Resource Planning system – the core of our operations is our ERP system, tracking goods in through to dispatch, providing internal clarity. With an error blocking rule, and step by step progress, our unique systems improve efficiency and first-time right orders and on time in full.
- Visual Management Boards – a visual representation of the day-to-day manufacturing process for all staff. These boards across all our sites, take away the manual digging of what is currently happening on the manufacturing floor. We are providing internal transparency into all running jobs, issues, and achievements.
77% of businesses feel cloud technology gives them a competitive edge.
Below are just some of the advantages to businesses who invest in cloud computing and technology;
- Increased Security – Encryption of data being transmitted over networks and stored in databases & 2 Factor Authentication (2FA)
- Flexibility, mobility and increased collaboration – The ability to operate with a sense of urgency, collaboratively across multiple locations, means a company is more agile.
- Quality Control – With everyone accessing the same information, you can maintain consistency in data, avoid human error, and have a clear record of any revisions or updates
- Sustainability – Reduction in paper usage and material wastage.
Providing employees with a virtual collaborative space is proven to drive efficiencies and engagement.
Our investment decisions are made with careful consideration, with the sole purpose to drive efficiency for our staff, our partners and our customers. Our advance in internal technology allows us to systemise our support functions and processes, centralise data and reduce our carbon footprint by reducing paper usage.
