Driving change through innovation and investment in new technologies
PolarSeal is proud to be leading the way in the innovation of technologies with a vision to lead the way in medical flexible material converting, driven by digital implementation.
We have invested 7 figures into advancing our digital footprint and driving internal digital change. These internal changes have a direct and positive impact on our customers and partners, so we will continue to explore, invest, and adapt to the ever changing environment that is digital.
PolarSeal looks to achieve a highly automated, fully integrated, and specialised technologically driven business by the end of 2024.
Why? To enhance global wellbeing.
"We are ever increasing our efforts to reduce our impact on the environment and improving our efficiency by investing in technology."
Cloud based systems
Timeline order tracking
Colour coding of order status
Order information isolated
Get all of your order information and a complete overview in just 1 click. Say goodbye to manual input to track your order.
Observe your current part lists and prices in one place.
Have a direct line of access to the relevant PolarSeal staff to ensure your query is managed efficiently and effectively.
CRM - Customer Relationship Management
PolarSeal’s CRM was implemented with the sole purpose of being the end storage point of all automation funnels run internally and externally. This collated pool of data is to provide clarity to employees on essential information relating to our customers. This transparency empowers us with the ability to service with accuracy and in a timely fashion.
The addition of a fully functioning CRM has allowed us to systemise our processes, centralise data, reduce paper usage, monitor and track new and existing orders more easily.
We have gone a step further and integrated our CRM with other operating platforms, to ensure data consistency across the company.
ERP - Enterprise Resource Planning
PolarSeal’s tailored ERP system is the beating heart of the company, evolved over the years along with our operating procedures and processes.
The ERP system tracks all orders from concept through to delivery, along with several unique features including automation, error adjustments and more…
With continued investment into this platform, PolarSeal will be able to improve internal process efficiencies, reduce potential errors, and increase 100% first time right, in time on full.
With our Quality team and their requirements expanding, we have invested in an electronic quality management system which allows our team to centralise and monitor their compliance processes. In one place, QRA and Quality will be able to create, maintain, change, and report on key quality data elements throughout the cycle.
Internet of things, otherwise known as IoT, is being implemented across PolarSeal, especially within our manufacturing floors. The connection between machine and network via sensors, software, and other technologies allows PolarSeal to monitor production levels, machine health, down time, run time and more. This data will enable us to be more efficient, prevent number of machine incidents, and determine ways to continuously improve.
Along with our ERP and CRM systems to accelerate communication and documentation, we are implementing our own personal intranet. This will be PolarSeal’s personal and private network contained within our enterprise to confidently and securely share internal information and resources between employees. This will also assist us in employee training and knowledge transfer, upskilling, communication, and allow a confidential flow of information internally outside of our client facing systems.
PolarSeal’s online project management system enables sales, project management, quality, administration and other departments to collaborate on new and existing projects. This provides a full overview including granular aspects of each running project, detailing job criteria, persons involved, responsibility, actions, time lines and more. Investment in such software expands on our ethos of transparency, providing clarity to all those involved to aid in achieving the best end result.
PolarSeal respects personal information provided to us by customers and employees, so we have taken steps to protect this precious data. Data is continuously under threat of being stolen, PolarSeal have prioritised this from the early stages and implemented several protection methods to reduce the risk of a cyber attack. Our purpose of this addition is to protect the devices we use as a company and other services we access at work from theft or damage.
We take a systematic approach to embedding and developing process innovation routines right down to the shop floor.
One such routine is 5S, a Lean methodology that keeps our working areas clean, uncluttered, well organised and safe. Through weekly audit, we use the data to identify workplace improvement opportunity that in turn drives a healthy safety culture and our 6’S’ maintains focus on task completion with respect to time, safety and quality.
To drive and support our approach to 5S, we have several staff competent in Lean/Six Sigma, notably 2 black belts supported by several green belts, tangible examples of our thirst for excellence in everything we do.