Digital transformation
Driving change through innovation and investment in new technologies
PolarSeal is proud to be leading the way in the innovation of technologies with a vision to lead the way in medical flexible material converting, driven by digital implementation.
The objective
We have invested 7 figures into advancing our digital footprint and driving internal digital change. These internal changes have a direct and positive impact on our customers and partners, so we will continue to explore, invest, and adapt to the ever changing environment that is digital.
PolarSeal looks to achieve a highly automated, fully integrated, and specialised technologically driven business by the end of 2024.
Why? To enhance global wellbeing.
Cyber essentials
PolarSeal has been assesed by the certification body, IT governance and proudly passed, now placing our entire organisation’s ICT defences as satisfactory. This certificate demonstrates our capability to protect our employees and users vital information.
"We are ever increasing our efforts to reduce our impact on the environment and improving our efficiency by investing in technology."
Matthew Rich
General Manager
Regulatory document management
PolarSeal have invested in BSI compliance navigator allowing us to manage our compliance process to regulatory requirements more effectively.
Using the BSI Compliance Navigator system allows us to automatically monitor the latest regulatory requirements by tracking and alerting on updates to relevant international standards, regulations and guidance documents for our business.
Tracking changes
A crucial part of using this tool is the transparency of changes to standards and guidelines.
Reducing risk
Universal access for PolarSeal across our sitesensures everyone has access to the most up to date information. This ensures we stay within compliance, reducing risk and increasing patient safety.
Saving time
Centralizing all essential documentation related to standards, guidelines and regulations provides ease of access, fast document find, accelerating the company workflow, saving a tremendous amount of time.
"Using Compliance Navigator has saved us time, money, and effort. We as a department and business have become more compliant and efficient."
Carrie Borton
QA RA Manager
Cloud based systems
PolarSeal can provide the components needed to develop wearable medical devices, delivering high quality and innovative stick-to-skin solutions. PolarSeal already provides the necessary skin adhering patches in many forms as well as providing the capabilities for diagnostic devices. We work with wearable product companies and designers, taking ideas from initial concepts through to certified, packaged products that work with optimal functionality.
PolarSeal can provide the components needed to develop wearable medical devices, delivering high quality and innovative stick-to-skin solutions. PolarSeal already provides the necessary skin adhering patches in many forms as well as providing the capabilities for diagnostic devices. We work with wearable product companies and designers, taking ideas from initial concepts through to certified, packaged products that work with optimal functionality.
In the unforeseen event of a technological failure, PolarSeal have installed back up systems that are synchronized very frequently. This back up of data enables use to restore lost data back to its original. We understand the importance of data and have therefore provided a contingency to ensure.
PolarSeal is responsible for the information that our partners, customers, and employees entrust us with. So, we ensure that we are taking the appropriate steps to protect and nurture this confidential information through firewalls, MFA, stringent protocols and most importantly appreciation of privacy. When using personal information, we follow strict rules, commonly known as data protection principles. We make sure information is: used fairly and lawfully, used for specified and explicit purposes, used when relevant and necessary.
The portal
CRM - Customer Relationship Management
PolarSeal’s CRM was implemented with the sole purpose of being the end storage point of all automation funnels run internally and externally. This collated pool of data is to provide clarity to employees on essential information relating to our customers. This transparency empowers us with the ability to service with accuracy and in a timely fashion.
The addition of a fully functioning CRM has allowed us to systemise our processes, centralise data, reduce paper usage, monitor and track new and existing orders more easily.
We have gone a step further and integrated our CRM with other operating platforms, to ensure data consistency across the company.
ERP - Enterprise Resource Planning
PolarSeal’s tailored ERP system is the beating heart of the company, evolved over the years along with our operating procedures and processes.
The ERP system tracks all orders from concept through to delivery, along with several unique features including automation, error adjustments and more…
With continued investment into this platform, PolarSeal will be able to improve internal process efficiencies, reduce potential errors, and increase 100% first time right, in time on full.
Additional systems
With our Quality team and their requirements expanding, we have invested in an electronic quality management system which allows our team to centralise and monitor their compliance processes. In one place, QRA and Quality will be able to create, maintain, change, and report on key quality data elements throughout the cycle.
Internet of things, otherwise known as IoT, is being implemented across PolarSeal, especially within our manufacturing floors. The connection between machine and network via sensors, software, and other technologies allows PolarSeal to monitor production levels, machine health, down time, run time and more. This data will enable us to be more efficient, prevent number of machine incidents, and determine ways to continuously improve.
Along with our ERP and CRM systems to accelerate communication and documentation, we are implementing our own personal intranet. This will be PolarSeal’s personal and private network contained within our enterprise to confidently and securely share internal information and resources between employees. This will also assist us in employee training and knowledge transfer, upskilling, communication, and allow a confidential flow of information internally outside of our client facing systems.
PolarSeal’s online project management system enables sales, project management, quality, administration and other departments to collaborate on new and existing projects. This provides a full overview including granular aspects of each running project, detailing job criteria, persons involved, responsibility, actions, time lines and more. Investment in such software expands on our ethos of transparency, providing clarity to all those involved to aid in achieving the best end result.
PolarSeal respects personal information provided to us by customers and employees, so we have taken steps to protect this precious data. Data is continuously under threat of being stolen, PolarSeal have prioritised this from the early stages and implemented several protection methods to reduce the risk of a cyber attack. Our purpose of this addition is to protect the devices we use as a company and other services we access at work from theft or damage.
We take a systematic approach to embedding and developing process innovation routines right down to the shop floor.
One such routine is 5S, a Lean methodology that keeps our working areas clean, uncluttered, well organised and safe. Through weekly audit, we use the data to identify workplace improvement opportunity that in turn drives a healthy safety culture and our 6’S’ maintains focus on task completion with respect to time, safety and quality.
To drive and support our approach to 5S, we have several staff competent in Lean/Six Sigma, notably 2 black belts supported by several green belts, tangible examples of our thirst for excellence in everything we do.