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PRIVACY POLICY & COOKIES

At PolarSeal, we are committed to respecting your online privacy and recognise your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an e-mail address or other contact information, whether at work or at home. In general, you can visit our web pages without telling us who you are or revealing any Personal Information about yourself.

We strive to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an “adequate” level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred or retained. Cookies and other Tracking Technologies.

Some of our web pages utilise “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyse information that does not contain Personal Information for trends and statistics.

To protect your privacy, we have adopted the following principles:

If you chose to have a relationship with PolarSeal, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.

Data Security

PolarSeal provides secure hosting from one of the largest data centres in the UK, with high levels of both digital and physical security. Our servers are backed up nightly to an offsite location to ensure that if anything were to happen – to the server of the premises – the data would remain completely secure. Each server we provide is fully supported by us at PolarSeal, alongside the team that hosts our server. Ensuring that we provide the best uptime and quickest response possible.

All servers are monitored 24/7, alerting key personnel within the company should a data breach occur. This allows us to easily notify users should anything happen to the server.We ensure that the server, and its packages, are fully up to data at all time, to provide the best possible security and performance. In addition to this, we have our own dedicated firewall that sits in front of the server to help protect against DDoS and other attacks.

Data Subject Rights

GDPR compliance requires data subjects be granted certain rights. What follows us not an exhaustive list, but those rights that are relevant to the collection, processing, and storage of personal data on www.polarseal.net.

Right to Access

Data subjects reserve the right to request and obtain confirmation that data is or is not being collected on them and if so, exactly what data is being collected on them and if so, exactly what data is being collected, how, where, and for what purposes. This data can be manually requested via info@polarseal.net and provided in an electronic format free of charge.

Right to Be Forgotten

Should data subjects at any time wish to withdraw their consent and no longer allow PolarSeal to store their personal data, this request can be manually made via info@polaraseal.com. Please be sure to include the full name (including ay prefixes) and email addresses of whom the data is in reference too, so that all data relating to the data subject in question can be accurately removed.

Data Portability

Similar to the rights to access, Data Portability requires that data subjects are able to request, obtain, and/or transfer possession of collected data at any time. As mentioned above, this data can be manually requested via info@polarseal.net and provided in an electronic format free of charge. Should the data subject wish to transfer the possession of the data stored by PolarSeal, please be sure to also include the full name (including any prefixes) and the relevant contact information relating to the individual or organisation who you wish the data to be transferred to.

Breach Notification

Should PolarSeal encounter a breach/unauthorised access of personal data that is likely to “result in a risk for the rights and freedoms of individuals”, PolarSeal will ensure that a notification is made within 72 hours of becoming aware of the breach.

Cookies and Other Tracking Technologies

Some of our webpages utilise “cookie” and other tracking technologies. Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit through a ‘session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the sites you’re visiting (known as ‘first party cookies’), or by other websites who serve up content on that sire (‘third party cookie’).

Tracking technologies may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; dates and times that out site is accessed. Our use of cookies and other tracking technologies allow us to improve our website and your web experience. We may also analyse information that does not contain personal information for trends and statistics.

To protect your privacy, we have adopted the following principles:

Notice

Where PolarSeal collects Personal Information on the web, we intend to post a purpose statement that explains why Personal Information will be collected and whether we plan to share such Personal Information outside of IST Scientific or those working on our behalf. PolarSeal does not intend to transfer Personal Information without your consent to third parties who are not bound to act on our behalf unless such transfer is legally required.

Choice

You may choose whether or not to provide personal information to PolarSeal. The notice we intend to provide where we collect personal information on the web should help you to make this choice.

If you choose to have a relationship with PolarSeal, such as contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.

Security

Wherever your persona information may be held within PolarSeal or on its behalf, we intend to take reasonable and appropriate steps to protect the personal information that you share with us from an unauthorised access or disclosure.

Commitment

We are committed to privacy and, are actively involved in and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy on-line is an evolving area, and our web sites are constantly evolving to meet these demands. If you have any comments or questions regarding our online privacy policy, please contact us at info@polarseal.com. WHILE WE CANNOT GUARANTEE PRIVACY PERFECTION we will address any issue to the best of our abilities AS SOON AS POSSIBLE.

Your Consent

By using this web site, you consent to the terms of our online privacy policy and to PolarSeal processing of personal information for the purposes given above as well as those explained where we collect personal information on the web. Should the online privacy policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.

We are committed to protecting your right to privacy. PolarSeal respects your privacy and we will use our best efforts to ensure that the information you provide to us remains private. Information provided will only be stored on computers based in the UK.

For control of our business, our website logs IP addresses, which is the automatic number assigned to your computer when you surf the web. The IP address allows us to anonymously track visitors’ usage on our website. Your IP address is not connected to any personally identifiable or on-line contact information like a name and address, so you remain anonymous at all times.

USE OF COOKIES

This site uses cookies – these are small files that a website inserts on your hard-drive when you visit a website, to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. The Google Analytics cookies are used to track visits to our site and your journey through it. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others, but parts of the site may not work if you do so.. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. By using and/or registering on our site, you agree to the use of cookies by us.

Cookies set by Google Analytics

Cookie Name: _utma
Content: randomly generated number
Used for: identifying unique visitors
Expires: 2 years

Cookie Name: _utmb and _utmc
Content: randomly generated number
Used for: identifying the current session
Expires: 30 minutes

Cookie Name: _utmz
Typical content: randomly generated number + info on how the site was reached
Used for: tracking how visitors came to our website
Expires: 6 month

Cookie Name: _ga

Description: Used to distinguish users.

Expiration Time: 2 years.

Cookie Name: _gid

Description: Used to distinguish users.

Exiration Time: 24 hours

Cookie Name: _gat

Description: Used to throttle request rate.

Expiration Time: 1 minute.

Cookie Name: AMP_TOKEN

Description: Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

Expiration Time: 30 seconds to 1 year.

Cookie Name: _gac_

Description: Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.

Expiration Time: 90 days.

Cookies set by Google Analytics (ga.js)

Cookie Name: __utma

Description: Used to distinguish users and sessions. The cookie is created when the JavaScript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

Default Expiration Time: 2 years from set/update.

Cookie Name: __utmt

Description: Used to throttle request rate.

Default Expiration Time: 10 minutes.

Cookie Name: __utmb

Description: Used to determine new sessions/visits. The cookie is created when the JavaScript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

Default Expiration Time: 30 mins from set/update

Cookie Name: __utmc

Description: Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

Default Expiration Time: End of browser session.

Cookie Name: __utmz

Description: Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the JavaScript library executes and is updated every time data is sent to Google Analytics.

Default Expiration Time: 6 months from set/update.

Cookie Name: __utmv

Description: Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

Default Expiration Time: 2 years from set/update.

Cookies set by www.polarseal.net

Name: acceptCookies
Content: None
Used for: Remembering if a user has accepted the use of Analytics cookies; if so, do not display the cookies notification bar on the website
Expires: 1 year

FIRST PARTY COOKIES:

Cookie Type

Cookie Name

Description

Expiry

 Polarseal.net

polarseal-_zldp

Used to report visitor interactions in our website. Allowing us to identify our website visitors and collect visitor details such as internet protocol address, browser type, browser language, referring URL, files accessed, time zone and operating system

2 years

Polarseal.net

polarseal-_zld

 

Pt_182d49fe

 

Pt_s_182d49f

Used to report visitor interactions in our website. Allowing us to identify our website visitors and collect visitor details such as internet protocol address, browser type, browser language, referring URL, files accessed, time zone and operating system

Session

THIRD PARTY COOKIES:

Cookie TypeCookie NameDescription      Expiry
 MailChimp

_AVESTA_ENVIRONMENT

 

mailchimp_landing_site

 

Used to enhance the performance and functionality of the website. And to use some of its features such as the online landing page and allow subscribers to subscribe to our mailing listSession
Google-analytics.comcollectUsed to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.Session

 MailChimp

_AVESTA_ENVIRONMENT

 

mailchimp_landing_site

 

Used to enhance the performance and functionality of the website. And to use some of its features such as the online landing page and allow subscribers to subscribe to our mailing listSession
Google-analytics.comcollectUsed to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.Session

 Salesiq.zohopublic.com

JSESSIONID

 

LS_CSRF_TOKEN

 

e3de1f7d42

 

 

Used to report visitor interactions in our website. Allowing us to identify our website visitors and collect visitor details such as internet protocol, browser type, browser type, browser language, referring URL, files accessed, time zone and operating system.

We use the information collected to improve advertising based on what is relevant to a user, to improve reporting on campaign performance, and to avoid showing ds the user has already seen.

Session
livechatinc.com

_livechat

_livechat_lastvisit

3rdparty

Main_window_timestamp#

recent_window

_lc.visitor_id.9868865

_lc_vv

notification (statud_ping)

message_text

The live chat service on our website relies on this cookie, which allows us to talk to visitors through live messaging on our website. In order to report visitor interactions on our websiteSession
accounts.livechatinc.com

_lc_mcid

_lc_mcst

 

The live chat service on our website relies on this cookie, which allows us to talk to visitors through live messaging on our website. In order to report visitor interactions on our website.3 years
typekit.netp.gifOur font library which is built directly into our workflow.Session

 Doubleclick.net

 

 

 

r/collect

DoubleClick uses cookies to improve advertising. Some common applications are to target advertising based on what’s relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen.Session

Browser Controls (how to turn cookies off):

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Websites though your access to some functionality and areas of our Websites may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser. Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. 

In order to understand these settings, the following links may be helpful. 

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

Otherwise you should use the ‘Help’ option in your internet browser for more details.

Polarseal does not use any other cookies on its website.

We may need to disclose your data to appropriate persons where required by law.

This web site contains links to other sites. Please be aware Polarseal is not responsible for the privacy policy of other web sites. This privacy statement applies solely to information collected by this web site.

If we decide to change our privacy policy we will post any changes to this web site.

Polarseal reserves the right to change this statement at any time.